Privacy Policy

Last Updated: 12 April 2025

We’re fans just like you — and your privacy matters to us. This policy outlines how we handle your data when you use our website. We aim to keep things simple, respectful, and transparent.

1. Who We Are

We are a Malaysian fanbase created by DIVE, for DIVE. This site is not affiliated with IVE, Starship Entertainment, or any official representatives.

2. What Information We Collect

a. Group Orders (via SurveyJS)

Name or nickname
Email address
Delivery address
Item preferences
Image of payment receipt

For Minors: If you are under 18, do not submit personal information (like address or email) without parental or guardian consent. We assume any submission from a minor is approved by a responsible adult.

b. Fan Notifications (Optional)

If you opt in, we may collect your email to send updates about:

New group orders
Birthday events or other fan activities

You may unsubscribe at any time using the link provided or by contacting us directly.

3. How We Use Your Info

Manage and fulfill group orders
Send order-related updates
Notify subscribed fans about events and group orders

Use of Information for Delivery and Communication: We use your info only to fulfill orders and send necessary updates. Your data is never sold, shared with unrelated third parties, or used for marketing. We only retain it for as long as needed to process your request.

4. Cookies

We do not use tracking cookies. Any cookies on this site are strictly for functionality and do not store personal data.

5. Data Retention

Group order data is deleted after the order is completed unless needed for delivery resolution.
Emails collected for notifications are retained until you unsubscribe or request removal.

6. External Links

Our site may link to third-party platforms (like Twitter/X). We are not responsible for their content or privacy practices.

7. Data Security

We take reasonable measures to safeguard your information. However, please note that no digital system is 100% secure.

8. Your Rights

Request access to your personal data
Ask for corrections or deletion
Unsubscribe from fan updates at any time

Feel free to contact us and we’ll assist you promptly.

9. Changes to This Policy

This privacy policy may be updated periodically. Updates will be reflected here with the revised date.